Black Isle Group Blog

Does our natural reluctance to mix our social and business lives in the UK mean we are missing obvious opportunities to develop better client relationships?

Digital Speech Analysis can provide "hard" evidence - using modern technology - to prove how your message will be received.

In the current climate, I would strongly encourage anyone buying or selling services to invest in practical negotiation training. Most businesses are under a huge amount of pressure to maintain revenue streams, and this means that there are huge opportunities to negotiate discounts if you have the right skills to do so.

I was at a client event last week at the Little Ship Club on the Thames. A good client of mine was throwing a party for some 350 guests. It was a great venue - and they threw a great party!

Having trained this client in presentation skills, client engagement, networking skills and pitching, it was especially pleasing to see them perform "for real" and I must say I was impressed with the way they practised our golden rules.

"If you don't stand up to your clients when negotiating fees, they probably won't hire you"

Many routine negotiations are more about behavioural skills than negotiation theory – ignoring practical training in favour of “seminars” is unlikely to deliver a return on investment in either the short or long term.