
Does our natural reluctance to mix our social and business lives in the UK mean we are missing obvious opportunities to develop better client relationships?
News, reviews and opinion from the Black Isle team

Does our natural reluctance to mix our social and business lives in the UK mean we are missing obvious opportunities to develop better client relationships?

One of the reasons I raise this point is because I have been asked to help a woman who is surrounded by men who are louder and more dominant than her. Many women do have a naturally softer style than men and sometimes I see them pretending to be loud and dominating too in order to compete. It doesn't really work.

I was at a client event last week at the Little Ship Club on the Thames. A good client of mine was throwing a party for some 350 guests. It was a great venue - and they threw a great party!
Having trained this client in presentation skills, client engagement, networking skills and pitching, it was especially pleasing to see them perform "for real" and I must say I was impressed with the way they practised our golden rules.

More and more I hear from our clients the increasing need to conduct business over the phone. This is never going to be as effective as face to face communication, so I would always urge doing that where possible. It is clear however that travel budgets just don't allow this as much these days – if at all. So if you do find you are speaking to your clients and stakeholders a great deal over the phone then this is how you can get more from the calls.
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