How You Can Get More From Your Telephone Calls More and more I hear from our clients the increasing need to conduct business over the phone. This is never going to be as effective as face to face communication, so I would always urge doing that where possible. It is clear however that travel budgets just don't allow this as much these days – if at all. So if you do find you are speaking to your clients and stakeholders a great deal over the phone then this is how you can get more from the calls.